What do I need to use FreeHUD-1.com?
You need a computer running a PDF reader and a supported Web browser (i.e., Microsoft Internet Explorer 7, Internet Explorer 8, or FireFox 3). We take care of everything else. FreeHUD-1.com sets up in minutes, and if you have an active Internet connection, it is accessible anytime and anywhere.
Why is it free?
FreeHUD-1.com is offered at no cost to the user due to the financial support of TSS Software Corporation and the advertising revenues TSS receives from sponsors of the Web site. We believe the value you receive from FreeHUD-1.com will lead to an interest in purchasing products and services from TSS and the Web site’s sponsors.
How is FreeHUD-1.com related to the upcoming TitleSphere?
FreeHUD-1.com is a “lite” version of the HUD-1 component of TitleSphere. The HUD-1 in TitleSphere will be feature-rich and include automatic calculation of recordation and transfer fees and title insurance premiums.
Will FreeHUD-1.com be updated to comply with the new RESPA rule?
Yes.
Is FreeHUD-1.com reliable?
Yes. TSS Software Corporation developed the FreeHUD-1.com Web site and its underlying software. TSS is a commercial software company with over 15 years of experience developing products and services for the land title industry. TSS has earned an unrivaled reputation for innovation and dependability.
How safe is my HUD-1 data?
Operated and maintained by trusted Internet service providers, our servers employ data encryption, enhanced data security technologies, and firewalls to protect your HUD-1 data.
May I suggest new features?
Your feedback is strongly encouraged. User suggestions are a crucial part of the ongoing process of improving services such as FreeHUD-1.com.
How often are product updates released?
FreeHUD-1.com updates on a bi-weekly basis. Updates include feature enhancements and other improvements.
How do I get FreeHUD-1.com help and support?
Access FreeHUD-1.com help using the following options:
- Select the Support or FAQ tabs to read the Frequently Asked Questions.
- Select the My HUD-1’s tab and then click Help to access online help and how-to videos.
- Submit an e-mail request to support@FreeHUD-1.com. Support answers e-mail requests within one business day.
How long are my HUD-1’s saved?
A HUD-1 is available for 120 days from the day it’s opened. You will receive an
e-mail notification one week prior to deletion of an expired HUD-1. The HUD-1’s
to be removed in seven days or less are highlighted in yellow on the My HUD-1’s
tab.
The login account and the HUD-1’s for that account delete when you have not
logged in to the Web site for 90 days.
How do I cancel my account?
Click My Account on the Support tab and then click Delete My Account. You will
receive an e-mail confirmation message. Click the link in the e-mail
confirmation message to delete your account and all HUD-1’s.
May I change the e-mail address I used to set up my FreeHUD-1.com account?
No, the e-mail address used when you create an account is the permanent login
for that account. If you want to use a different e-mail address, you must create
a new FreeHUD-1.com account.
May I share my login account?
Yes. However, anyone who uses your login account can see, print, and edit the
HUD-1’s you have created. If you do not want to share your HUD-1’s, do not share
the login information for your account.